We are commited to providing quality, reliable and affordable temporary staffing services for care providers in Berkshire, Buckinghamshire and nearby counties in the Greater london area.
Our services comprise the supply of temporary care staff for covers like holidays, maternity leave, paternity leave, sick leave, staff 'blow outs', emergency staff shortages, as well as for long-term assignments.
We are here to help our clients meet all their termporary and emergency staffing needs.
Our Vision is to be come one of the top care staffing agencies in the United Kingdom helping care providers to meet their staffing needs. From our modest genesis, that dreem seemed a bit far fetched by we believe
we have the right team possessing the experience, expertise, commitment, dedication and the can-do attitude necessary to make the dream come true.
Operationally, we don't compromise on quality so we ensure all our staff have the necessry training and qualification to work as healthcare assistants and nurses.
We conduct DBS checks on them to ensure we do not engage people who may pose any form of risk to the people they take care of. We also strictly verify the identities and immigration status of our staff to ensure we only engage
people with the right legal status to live and work in the United Kingdom. We provide Staff Profiles of all our staff to our clients before we deploy them. Moreover, for ease of indentification and peace of mind,
all our staff are deployed to sites smartly clad in our company uniform and they are also provided with company ID budges which they wear whenever they are on duty.
If you are an established care provider or a care recruitment organisation and need help in meeting any emergency or temporary staffing needs, do get in touch for a quick no commitment chat.
Our rates are unbeatably low, if not the lowest in the care staffing industry, and we have a very client-centred operational philosophy by which we always put the client first. Regarding invoicing and payments, we let you (the client)
lead the way. We let you decide the invoicing or billing cycle that best suits your payment processes whether weekly, fortnightly, bi-monthly or monthly.
One of our operational phylosophies that push us towards excellence is our drive to always seek to exceed our clients' expectation. We would be glad to partner with your organisation to help you meet all your temporary
and emergency staffing needs.
01753437392 07956804517 07459695191
info@certifiedstaff.co.uk
ARTICLES
Person-Centered Care
You might hear person-centred care described as ‘patient-centred care’, ‘client-centred care’, ‘resident-centred care’ or ‘woman-centred care’. Each of these options has a very specific context.
We speak about patients as people who are accessing the health system for care and treatment in, for example, a hospital or GP surgery.
The countries of the UK are moving towards integration of health and social care services.
When we speak of the health system in the resource, it also applies to integrated health and social care systems in the UK
We often refer to people who access mental health services as clients, and we might also use this word for those accessing health
or care services but who may not be ill – a young mother speaking to a health visitor about looking after her baby, perhaps.
‘Resident-centred’ is very specific to people who live, either temporarily or permanently, in care homes and other long-stay residences.
And ‘woman-centred’ is how midwifery staff care for pregnant women.
So when we speak of person-centred care, we try to bring in all those options into a single definition. But what does it mean?
Put simply, being person-centred is about focusing care on the needs of the person rather than the needs of the service.
Most people who need health care these days aren’t happy just to sit back and let health care staff do what they think is best. They have their own views on what’s best for them and their own priorities in life. So as health care workers, we have to be flexible to meet their needs – we have to make our system suit them, rather than the other way round.
It means that the person is an equal partner in the planning of care and that his or her opinions are important and are respected. That doesn’t mean that ‘what the person says, goes’, but it does mean that we have to take into consideration and act on what people want when we plan and deliver their care.
We can’t always assume, however, that a person will tell us what he or she thinks or wants. There are many reasons why people may feel awkward about this, or they may live with a mental health condition, dementia or physical or learning disability that makes communication challenging. So we may have to ask them what they want, using appropriate communication methods to actively encourage them to participate in their own care and be real partners in the decisions that are made. To support them with this, we need to make sure they get information in a format that is acceptable to them to help them make decisions about their care and treatment and to agree – or disagree – with the treatment plan that is developing. We should always be prepared to negotiate with patients/clients to agree a plan that’s acceptable to them and the health care team.
Being person-centred means that when we plan care with the person, we think about the effect of what we’re doing on the person as a whole. Think, for example, of a young female health care assistant planning to bathe an older man. The ‘mechanics’ of the procedure are very straightforward – ensure the water temperature and depth are appropriate, ensure the bath hoist is working and is used properly, make sure the person’s dignity is protected, end up with the person being clean and refreshed. The health care assistant is perfectly competent to ensure all these issues are addressed.
But what might the older man feel about being bathed by a young woman who might be no older than his own daughter, or even granddaughter? Will it make him feel helpless, humiliated, useless? And does he want a bath in the first place? When we begin to think of the care we give in this way – of the effect of what we’re doing on the whole person – we’re giving care in a person-centred way. And that might mean compromise – the health care assistant might, for instance, negotiate with the man and agree that for today, a wash from a basin at the bedside or the bathroom will be sufficient.
Being person-centred means that we always have the person’s safety, comfort and well-being uppermost in our mind. There is much we can do to promote people’s safety, and we look at this in some detail in promoting patient safety. Ensuring people are comfortable calls for us to be aware of the things that can cause discomfort – feeling cold or hot, having a thirst or being hungry, being in pain or having an itch, needing to go to the toilet or change a sitting position, for instance – and taking steps to relieve them. Having people’s well-being uppermost means that nothing we do – or don’t do – causes the person any physical, emotional or social harm.
And being person-centred means being aware of a person’s emotional and spiritual well-being. Spiritual care is not just about religious beliefs and practices: it also reflects a person’s values, relationships and need for self-expression.
(Source:RCN)
Manual Handling
As an employer, you must protect your workers from the risk of injury from hazardous manual handling in the workplace. Manual handling means transporting or supporting a load by hand or bodily force. It includes lifting, putting down, pushing, pulling, carrying or moving loads. A load can be an object, person or animal.
The law sets out how employers must deal with risks from manual handling:
(*) avoid hazardous manual handling, so far as is reasonably practicable
(*) assess the risk of injury from any hazardous manual handling operations that cannot be avoided
(*) reduce the risk of injury from hazardous manual handling to as low as reasonably practicable
The weight of a load is important, though the law does not set specific weight limits.
In some cases, you must provide information about the weight and position of the centre of gravity of each load, if there is a risk of injury and it is reasonably practicable to do this.
Avoid hazardous manual handling
You can avoid hazardous manual handling operations by:
(*) redesigning the task to avoid moving the load
(*) automating or mechanising the process
The best time to decide about mechanisation or automation is when you design plant or work systems. Design the layout of a process so there is very little movement of materials.
Consider introducing, for example, a conveyor, a chute, a pallet truck, an electric or hand-powered hoist, or a lift truck to reduce the risk of harm. Mechanical aids can also help reduce or eliminate risks from manual handling.
Assess manual handling you can’t avoid
Assess the risk of injury from any hazardous manual handling operations that cannot be avoided.
You should consider the task, the load, the working environment and individual capability, for example:
(*) the postures adopted
(*) how far the load is lifted, lowered or carried
(*) the frequency of the task
(*) the weight of the load
(*) the nature of the load (for example hot, sharp or slippery)
(*) cramped work areas
(*) poor floor surfaces
(*) poor lighting, extremes of temperature
(*) workers’ strength, fitness and underlying medical conditions (for example a history of back problems)
Also, look out for:
(*) workers breathing heavily and sweating
(*) workers who complain of excessive fatigue
(*) reluctance to do a particular task
(*) the availability of equipment to help with the lift
Choose the right level of assessment for each task
Some tasks are low risk and don’t need formal assessment. There are simple filters to help you distinguish low-risk tasks from those which need a more detailed assessment.
We also have risk assessment tools to help you identify high-risk handling operations and prioritise action to control the risks:
(*) the Manual Handling Assessment Charts (MAC) tool for lifting, carrying and team handling
(*) the Variable Manual handling Assessment Chart (V-MAC) tool to help assess complex manual handling operations where load weights vary
(*) the Risk Assessment of Pushing and Pulling (RAPP) tool
(*) the Assessment of Repetitive Tasks (ART) tool if the task involves repetitive work using the upper limbs
Our detailed checklists can help you assess the more complex lifting and carrying or pushing and pulling operations.
Reduce the risk of injury
Measures to control risk will vary depending on the task. Reduce the risk of injury from hazardous manual handling operations you can’t avoid. Where possible, provide mechanical help, for example a sack trolley or hoist. Where this is not reasonably practicable, explore changes to the task, the load and the working environment.
If manual lifting is the only option then there are things you can do to reduce the risk, including:
(*) make the load smaller or lighter and easier to grasp
(*) break up large consignments into smaller loads
(*) modify the workplace to reduce carrying distances, twisting movements, or the need to lift things from floor level or above shoulder height
(*) change the work routine to avoid excessive work rates and tight deadlines
(*) improve the environment – more space, better flooring, extra lighting or changing the air temperature can make manual handling easier and safer
(*) make sure the person doing the lifting has been trained to lift as safely as possible
There is more information on manual handling risks and how to control them in our leaflet about manual handling.
Training
Training can be important in raising awareness and reducing risk, but it won’t ensure safe manual handling on its own. You should first design the manual handling operations to be as safe as reasonably practicable. You should also monitor and review procedures to make sure workers understand and apply them.
Training should be relevant to the type of work carried out and should cover:
(*) manual handling risk factors and how injuries can happen
(*) how to use mechanical aids
(*) how to carry out safe manual handling, including good handling techniques
(*) systems of work relevant to the worker’s tasks and environment
(*) practical work so the trainer can identify anything the trainee is not doing safely and put it right
The content of any training in good handling technique should be tailored to the tasks the workers carry out.
(Source:HSE)
Address:
The Hubb Business Centre
335-351 Rainham Road South
Dagenham
RM10 8QR
Telephone:
01753437392
07459695191
07956804517
Email: info@certifiedstaff.co.uk
Website:: www.certifiedstaff.co.uk
Work for us:
If you would like to work with us, please download our application form from the link below, complete it fully, attach a copy of your current CV and post or email them to us.
